Welcome to Dreamwell, a marketing software product designed to streamline influencer marketing operations for our clients. Operated by 14613309 Canada Inc., we are committed to protecting the privacy and security of our users' information. This Privacy Policy outlines the types of information we collect, how it's used, and the measures we take to protect it.
14613309 Canada Inc. is based at 333 Bay Street, Suite 2400, Toronto, ON M5H 2T6, Canada. Our privacy practices are designed to provide a high level of protection for your personal information, in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and California Online Privacy Protection Act (CalOPPA).
At Dreamwell, we collect basic user information to provide and improve our services. This includes but is not limited to:
- Product usage data to understand how our clients utilize our software, which helps us in enhancing our offerings.
- Website event data through our tracking pixel, which is designed to be cookie-less and privacy-friendly, ensuring we respect user privacy while still gathering insights necessary for effective marketing operations.
- Your email outreach information may be accessed through our software, which facilitates communication on behalf of our clients by connecting to their email addresses and domains. This includes our Gmail integration, which enables sending requested emails from your Gmail account and can be managed in the app's settings.
- Payment transactional data in order to facilitate a transaction that a user requests through our third-party payment processors Stripe and PayPal.
It's important to note that our tracking pixel does not store any identifying customer information, aligning with our commitment to user privacy.
14613309 Canada Inc. respects your privacy and is committed to protecting your personal information. We do not sell, trade, or rent your personal data to third parties. However, we do share information with trusted third-party service providers to the extent necessary for them to perform functions on our behalf. These include:
- Posthog: Used for analyzing product usage data to enhance our offerings.
- Customer.io: Employs our product usage data to facilitate targeted communication and engagement strategies.
- Auth0: Helps securely authenticate our users when accessing the platform.
- Stripe: Processes payments for our services, requiring access to payment information.
- PayPal: Another payment processing service we use, which also requires access to payment information.
- Gmail: Authorizes us to send your requested emails directly from your Gmail account through Google Workspace APIs.
These partners are engaged under strict confidentiality agreements, ensuring your data is handled securely and in accordance with our privacy standards.
Dreamwell's use and transfer of any data received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
We may also disclose your information if required by law, to enforce our site policies, or to protect ours or others' rights, property, or safety.
We clarify that no user data obtained through Google Workspace APIs or any other third-party sources mentioned above is used to develop, improve, or train generalized AI and/or machine learning models.
We employ a variety of security measures to maintain the safety of your personal information. Our efforts include, but are not limited to, secure server deployment, encryption technologies, and internal data access policies to ensure that your data is handled with utmost care and protection. Our cookie-less tracking technology further exemplifies our commitment to privacy, minimizing the risk of intrusive data practices.
Your information, including personal data, may be transferred to — and maintained on — servers located in the United States, outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We are committed to ensuring that your information is protected and transferred in a secure manner. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Under privacy laws like the GDPR and CCPA, you have rights regarding your personal data, including:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You can request that we erase your personal data, under certain conditions.
- The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You can object to our processing of your personal data, under certain conditions.
- The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the details provided below.
While Dreamwell utilizes a cookie-less tracking pixel to monitor customer events and interactions with our software, we may use other forms of tracking technologies for improving our website experience and our services. These technologies are used to maintain, provide, and improve our services on an ongoing basis, and to provide our visitors with a better experience. Detailed information about the tracking technologies we use will be provided in a dedicated section of our website.
You have the ability to accept or decline cookies and tracking technologies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or websites you visit.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.
14613309 Canada Inc. recognizes the importance of protecting the privacy and safety of children using the internet. Our services and website are not designed for, intended to attract, or directed towards children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child's account.
If you believe we might have any information from or about a child under the age of 13 without parental consent, please contact us immediately so we can take appropriate action.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
14613309 Canada Inc.333 Bay Street, Suite 2400,Toronto, ON M5H 2T6,Canada
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
